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New procedure for all quote or shipping requests

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Important notice for all CTMA Transport customers: For all quote or shipping requests, you must now first fill out our new forms online.

Warning! Shipping request forms with a CTMA address listed as the sender and/or recipient will not be considered valid. Here’s a little reminder to help you correctly fill out our forms:

  • Sender: The place of origin of your goods and the person responsible for the shipment.

Would you like CTMA Transport to collect your goods from the sender? Don’t forget to check “YES” on your form!

  • Recipient: The destination of your goods and the person responsible for receipt.

Would you like CTMA Transport to deliver your goods to the recipient? Don’t forget to check “YES” on your form!

  • Prepaid Shipping: Transportation costs are paid by the sender before the goods are transported by CTMA. (This option is not possible if you drop off your goods at our Quebec or Moncton warehouses.)
  • Freight Collect: Transportation costs are paid by the recipient when receiving goods at the CTMA warehouse. (This option is not possible if you receive your goods at our Quebec or Moncton warehouses.)

If you have any questions, don’t hesitate to contact our customer service. We’ll be happy to assist you!

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